Amanda Energy COVID-19 Statement
The global spread of COVID-19 is affecting all of us. At Amanda Energy we are doing all we can to help our team and clients remain productive and prepared to deal with the issues that arise as a result of the pandemic.
Our office in North Fremantle remains open and we are vigilant about cleaning and good hygiene practices. We are also encouraging staff to work from home and adhere to social distancing measures.
We urge clients to get in contact if they have any concerns or need help with anything, we are available by phone, email and by appointment.
Together we can get through this difficult period. Amanda Energy staff are taking measures now to ensure we can provide extra support for businesses in the next few months and into the future.
Frequently Asked Questions
How will clients and customers be affected?
Amanda Energy is doing everything in our power to maintain your energy services are not affected during this period. We expect as time goes on that there will be no interruption to your service, so you can continue to operate your business to the best of your ability during this difficult time.
Are you continuing operations over the coming months?
We have instituted working from home measures wherever possible and are following all advice from the government and the Department of Health. We will continue to run Amanda Energy and see no reason at this point why we will need to cease operations.
Are you taking any special measures to ensure the health and safety of your staff/customers?
Absolutely. We will be making sure all interactions between staff and customers take place over the phone or via video chat, and if that’s not possible, we’ll follow social distancing and hand-washing procedures as instructed by the government.
Are there ways we can interact with you online?
Certainly – contact us and one of our friendly team will be in touch. We’ll also keep you updated with new information.
Do you have specific travel restrictions in place for staff?
Our business is almost entirely contained within Western Australia, so travel bans are unlikely to affect our operations.
Where are you getting advice from about how to respond to the current situation?
We are following the advice of State and Federal authorities, the Department of Health and other trusted sources. We have frequent communications with Western Power, the Australian Energy Market Operator and The Australian Energy Regulator.
Have you had to cancel or postpone any events?
At this stage, we have cancelled the annual charity boat cruise to Rottnest, which raises money for Telethon, Multiple Sclerosis and Motor Neurone Disease Research. We are just taking all precautions where necessary.
